FMCG Digital Transformation
- Better customer service
- Capture real demand and improve fill-rate
- Ease the day-to-day work of sales team
- Data mapping and management
- Empower the customer
- Provides Dashboard for order management to sales team
Overall, the implemented order management system and user management solution positively impacted Hector Beverages’ operations by improving efficiency, enabling better control over users, and facilitating data-driven decision-making.
- Lack of a proper system
- Difficulty in managing users
- Limited insights into their business operations.